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Real-time event notifications for financial services

Transform event-driven data into action FIS® Event Broker is redefining how financial institutions harness the power of real-time data. Designed to integrate, process, and distribute event-driven data seamlessly, this platform empowers you with the toolsto transform your operations and drive innovation.

With Event Broker, critical notifications are delivered precisely when and where they’re needed. This enables faster, more informed decision-making, improves customer satisfaction, and ensures your business stays agile in an ever-changing financial landscape. By streamlining the flow of information across platforms, applications, and services, Event Broker not only enhances operational efficiency but also fortifies security and compliance measures.

Imagine a platform that keeps your organization connected, responsive, and forward-thinking — this is Event Broker. Experience a smarter way to manage data and position your business for long-term success.

Revolutionize the way you work with FIS Event Broker Notifications

Real-time updates

  • Immediate action: Receive instant notifications for critical events, such as financial transactions, fraud detection, or system outages, to respond promptly.
  • Better decision-making: Gain access to the most up to-date data, empowering stakeholders to take smarter, quicker actions.

Enhanced customer experience

  • Proactive communication: Build trust by keeping customers informed about transactions, account changes, or potential risks.
  • Tailored Personalization: Deliver finely tuned, user centric notifications for an engaging experience.

Operational efficiency

  • Workflow automation: Streamline processes by triggering automated actions based on event notifications.
  • Focus on strategy: Reduce manual monitoring, enabling teams to focus on core growth initiatives while responding to real issues only when critical.

Robust security and compliance

  • Timely security alerts: Detect and respond to fraud or breaches immediately.
  • Data privacy: PCI-compliant tools like JWT encryption ensure sensitive data is secure at every stage.

Dependable scalability

  • Efficient growth: Automatically manage complex workflows as operation size increases.
  • Seamlessly distributed systems: Keep distributed services in sync while reducing system inefficiencies.

Data-driven insights

  • Performance monitoring: Track and optimize system performance with actionable insights.
  • Behavioral analytics: Understand customer trends to refine services and strategies.

Unparalleled accountability • Clear responsibility: Deliver notifications to the right teams, ensuring no issue goes unaddressed.

Key features

  • Seamless ingestion of events and messages from various data sources, including JMS, Kafka, and APIs
  • Plug-and-play support for cloud events format
  • Capability to push events directly to your Kafka cluster
  • Delivery of events as webhooks over HTTPS, accessible via the internet or direct MPLS connections from integrated platforms
  • Integration with issuers to enable OTP delivery
  • Granular, topic-level authorization to ensure robust data security
  • Event registry compatibility to support delivery across multiple versions • Field-level encryption using JWT for PCI-sensitive data components
  • Tokenization support for Visa and Mastercard issued cards
  • Advanced security features, including intrusion detection, data loss prevention, policy management, and certification/key management
  • Enhanced event filtering with a new eventing framework for attribute-based selection
  • Webhook integration with advanced filtering capabilities
  • EAS integration for notification delivery, supporting BNPL, EBT, and generic connectivity requirements
  • Splunk integration for real-time application log monitoring and alerts
  • Self-healing capabilities to automate the recovery of applications and services
  • Retry mechanisms to ensure guaranteed delivery of failed events
  • Support for SMS-based event delivery • Dedicated support and development teams for streamlined operations
  • Client-facing dashboards for improved visibility and control • Self-service functionalities for user convenience
  • Configurable event settings to meet diverse requirements
  • Guaranteed 99.9% uptime for reliable performance
  • Over 10 billion events delivered annually • Integration with Azure Hub for enhanced compatibility
  • Support for OAuth 2.0 for secure authentication

Why FIS Event Broker? FIS Event Broker is more than a platform—it’s your strategic partner for modernizing your financial services operations. With 10 billion events successfully delivered each year, our trusted solution combines efficiency, advanced technology, and robust security to unlock your organization’s full potential.

If you would like more information on this or any other FIS products, please contact Dan Collins, Chief Solutions Officer @ dcollins@nebrcul.org