Mike Burke<\/a>, SHAZAM Senior Robbery and Crisis Management Consultant, developed the curriculum and exams for the training sessions. Mike has over 30 years of experience in retail loss prevention, criminal justice education and law enforcement. His comprehensive presentations are an invaluable resource for future law officers who will be responsible for conducting their own card fraud investigations.<\/p>\nThe training Mike conducts for law enforcement officers is part of ILEA\u2019s mission to provide quality training to all peace officers who serve the people of Iowa. Card fraud training is part of the investigation framework within basic training and aligns itself with other topics such as document fraud, insurance fraud and financial crimes. Investigation is one of eight focus areas for new recruits as part of their 16 weeks of training to be recognized by the state of Iowa as a police officer. Within card fraud specifically, new officers are given the knowledge needed around debit cards and skimming devices, how to investigate incidents of card fraud, and what is needed for successful prosecution.<\/p>\n
\u201cMike brings so much value due to his passion for training, his past experience in law enforcement and his expertise around card fraud,\u201d says Poole. \u201cHe connects with recruits and is in his element when facilitating his course.\u201d<\/p>\n
Beyond the training Mike provides to law enforcement, he ensures SHAZAM clients and association partners receive relevant and timely education on several security-related risks. He serves as a speaker and panelist at various conferences and events, sharing his subject matter expertise with audiences across the country. \u201cScammers are constantly trying to find new ways to steal money,\u201d says Buke. \u201cOur law enforcement officers are key partners in investigating card fraud to help us protect financial institutions and cardholders from fraud losses.\u201d<\/p>\n
Card fraud isn\u2019t slowing down. According to FICO, over 315,000 debit cards from over 3,500 unique financial institutions were compromised from skimmers in 2023. That\u2019s almost twice as many as in 2022. The FBI estimates this adds up to over a billion-dollar cost to financial institutions and accountholders.<\/p>\n
\u201cKnowledge around card fraud not only helps with investigations and prevention, it also provides comfort to victims,\u201d says Poole. \u201cWhen officers know what and how to investigate card fraud, they can put the victims that worry nothing will be done at ease. They can also inform others with the knowledge they gain from training \u2014 whether it be businesses, the community or other officers in their area.\u201d<\/p>\n
<\/p>\n
For more information, contact<\/p>\n
Matt Morrow
mmorrow@Shazam.net<\/a>
Regional Director of Sales
Shazam<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n ","protected":false},"excerpt":{"rendered":"
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It started with the development of a two-hour block of instruction for law enforcement. Since then, SHAZAM has been responsible for administering the course as part of their basic training for new recruits. As of July 2024, SHAZAM has conducted over 50 training sessions for nearly 2,000 Iowa law enforcement officers. These officers represent over 300 Iowa law enforcement agencies across the state.<\/p>\n