{"id":5288,"date":"2024-08-19T08:18:47","date_gmt":"2024-08-19T13:18:47","guid":{"rendered":"https:\/\/www.ncultheaffiliate.com\/?p=5288"},"modified":"2024-08-19T08:18:47","modified_gmt":"2024-08-19T13:18:47","slug":"4-ways-to-make-the-mortgage-application-process-easier-for-your-members","status":"publish","type":"post","link":"https:\/\/www.ncultheaffiliate.com\/?p=5288","title":{"rendered":"4 Ways to Make the Mortgage Application Process Easier for Your Members,"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221;][et_pb_row _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><em>Ashley LaBombard, Marketing Associate at Sharetec, <a href=\"mailto:alabombard@sharetec.com\">alabombard@sharetec.com<\/a><\/em><\/p>\n<p><img loading=\"lazy\" src=\"http:\/\/www.ncultheaffiliate.com\/wp-content\/uploads\/2024\/08\/sharetec.jpg\" width=\"206\" height=\"137\" alt=\"\" class=\"wp-image-5291 aligncenter size-full\" style=\"float: right;\" \/>Buying a home can be tedious, stressful, and time-consuming, especially with today\u2019s unpredictable housing market that often favors the sellers. The Fed has signaled that rate cuts may\u00a0 be on their way toward the end of 2024, and if so, there could be an influx of new homebuyers.<\/p>\n<p>Despite the number of would-be homebuyers in the market, you want to ensure that your members are applying for mortgages through your credit union and not a competitor. Making your credit union\u2019s mortgage application process easier for your members is one differentiator that can boost the number of members applying for mortgages through your CU. Here are four ways you simplify and streamline your mortgage application process:<\/p>\n<h3>1.\u00a0\u00a0\u00a0\u00a0 Make it Digital<\/h3>\n<p>If your CU isn\u2019t offering a digital mortgage application yet, it\u2019s time to rethink your application strategy! Not offering a digital form could be the deciding factor for a potential new member.<\/p>\n<p>According to the <a href=\"https:\/\/www.nar.realtor\/research-and-statistics\/quick-real-estate-statistics\">National Association of Realtors<\/a>, the median age of first-time home buyers is 35, and people in this age range (millennials) tend to prefer digital applications over paper. That being said, Gen-Zers are beginning to purchase homes, too, and they are even less likely to fill out a paper mortgage application.<\/p>\n<h3>2.\u00a0\u00a0\u00a0\u00a0 Make it Short(er)<\/h3>\n<p>No one is asking you to cut corners, but reviewing your current content is important to determine how much extra \u201cfluff\u201d is taking away from the task at hand.<\/p>\n<p>According to recent form abandonment statistics, <a href=\"https:\/\/financesonline.com\/form-abandonment-statistics\/\">27% of applicants<\/a> will abandon a form based upon length. Make sure your instructions are direct and to the point, remove duplicate material, and only ask for <a href=\"https:\/\/www.sharetec.com\/how-to-improve-your-credit-unions-form-conversion-rate\/\">required information<\/a>.<\/p>\n<h3>3.\u00a0\u00a0\u00a0\u00a0 Make it Easy (as possible)<\/h3>\n<p>Look at your current mortgage application form and determine how user-friendly it is. Are the steps in a cohesive order? Does each step include short, simple instructions? Consider a rewrite if your content includes long, drawn-out descriptions or unnecessarily big words!<\/p>\n<p>Other steps you can take to make the mortgage application process easier include:<\/p>\n<ul>\n<li><strong><em>Break steps into \u201cchunks\u201d<\/em><\/strong> (basic information, funding, needed documentation, etc.) with a progress bar at the top of each page. This will help users keep track of how much of the form is completed and reduce the risk of becoming overwhelmed.<\/li>\n<li><strong><em>Optimize for mobile.<\/em><\/strong> Recent studies suggest that <a href=\"https:\/\/financesonline.com\/form-abandonment-statistics\/\">45% of form data<\/a> is submitted from a mobile device. As mentioned earlier, the median age of current homebuyers is 35 \u2013 so that percentage is likely even higher for millennials.<\/li>\n<li><strong><em>Improve Readability.<\/em><\/strong> Make sure your font, font color, and background color make the form easy to read. Also, ensure your form is ADA-compliant by scanning it with an ADA Compliance Checker.<\/li>\n<\/ul>\n<h3>4.\u00a0\u00a0\u00a0\u00a0 Provide Support<\/h3>\n<p>Make sure your mortgage application includes a link or other redirection to Frequently Asked Questions and Answers. Also, provide a variety of options for contacting your credit union for additional support, including chatbots, appointment scheduling, phone numbers, and emails.<\/p>\n<p>Every member is unique and will, therefore, have different application and communication preferences. Some members will want to figure out the process independently, while others would prefer sitting with a member service representative at a branch. As a modern and thriving financial institution, providing every option for your membership is essential!<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n  ","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221;][et_pb_row _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;] Ashley LaBombard, Marketing Associate at Sharetec, alabombard@sharetec.com Buying a home can be tedious, stressful, and time-consuming, especially with today\u2019s unpredictable housing market that often favors the sellers. The Fed has signaled that rate cuts may\u00a0 be on their way toward [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/posts\/5288"}],"collection":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5288"}],"version-history":[{"count":0,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/posts\/5288\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5288"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5288"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}