{"id":4317,"date":"2022-10-14T10:13:16","date_gmt":"2022-10-14T15:13:16","guid":{"rendered":"https:\/\/www.ncultheaffiliate.com\/?p=4317"},"modified":"2022-10-14T10:13:25","modified_gmt":"2022-10-14T15:13:25","slug":"credit-unions-can-simplify-life-insurance-to-shrink-the-need-gap","status":"publish","type":"post","link":"https:\/\/www.ncultheaffiliate.com\/?p=4317","title":{"rendered":"Credit Unions Can Simplify Life Insurance to Shrink the Need Gap"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221;][et_pb_row _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;5px|||||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<p><em>By Tina Buttchen, CUNA Mutual Group<\/em><\/p>\n<p>The gap between those who say they need life insurance and those who say they have it is growing. In fact,\u00a0<a href=\"https:\/\/portal.equitable.com\/appentry\/EDoxRedirect?node_id=A2020082700016\">it\u2019s more than doubled since 2011<\/a>.<sup>1<\/sup><\/p>\n<p>There are two factors at play.<\/p>\n<p>First, the desire for helping protect what matters most with a life insurance policy grew significantly during the pandemic. Thirty-one percent of American consumers surveyed said they were\u00a0<a href=\"https:\/\/www.cuinsight.com\/two-ways-to-help-break-down-barriers-to-buying-life-insurance\/\">more likely to buy life insurance<\/a>\u00a0because of COVID-19.<sup>2<\/sup><\/p>\n<p><img loading=\"lazy\" class=\"wp-image-1370 size-full alignright\" src=\"http:\/\/www.ncultheaffiliate.com\/wp-content\/uploads\/2015\/02\/CUNA-Mutual-2.jpg\" alt=\"\" width=\"133\" height=\"58\" \/>Second, consumers have lost tolerance for long, drawn-out buying processes. Especially since the pandemic streamlined so many day-to-day experiences, people have raised their expectations of simplified customer service.<\/p>\n<p><strong>The Problem: Heaping Worry on Top of Work<\/strong><\/p>\n<p>Life is busy, and only getting busier. A quarter of respondents to a recent survey explained that they didn\u2019t have life insurance simply because they \u201c<a href=\"https:\/\/portal.equitable.com\/appentry\/EDoxRedirect?node_id=A2020082700016\">haven\u2019t gotten around to it<\/a>.\u201d<sup>1<\/sup>\u00a0Heap worry (and the discomfort of contemplating death) on top of an overloaded schedule, and it\u2019s easy to see why people put off shopping for life insurance.<\/p>\n<p>Even as more people recognize the need, obtaining a policy remains an overwhelming task in the minds of many. They are worried it will take too much time to research options and find a provider, too much back-and-forth with a broker, too many medical questions \u2013 or worse, an exam.<\/p>\n<p>And after all that, they worry about being able to fit costly premiums into the already tight budget. Nearly half (49%) of survey respondent without life insurance\u00a0<a href=\"https:\/\/portal.equitable.com\/appentry\/EDoxRedirect?node_id=A2020082700016\">named \u201ctoo expensive\u201d as a reason<\/a>.<sup>1<\/sup><\/p>\n<p><strong>The Solution: Digitalization Upends the Old Insurance Paradigm<\/strong><\/p>\n<p>No one can blame consumers for thinking this way. After all, getting a life insurance policy hasn\u2019t been easy in the past. Fortunately, digital technology and transformed processes have turned the old paradigm upside down.<\/p>\n<p>Credit unions have the distinct opportunity to show off this new paradigm with the integration of simplified life insurance offerings.<\/p>\n<p>Here are three ways your credit union can help simplify life insurance for members.<\/p>\n<ol>\n<li><strong>Choose partners that prioritize the experience.<\/strong>\u00a0Work with a carrier that has proven success reaching the underserved market with simple, digital-first experiences. TruStage\u00ae Insurance Program recently found in its\u00a0<a href=\"https:\/\/www.cunamutual.com\/resource-library\/insights\/consumers\/what-matters-now-research-explores-multicultural-and-multigenerational-consumer-insights\">2022 What Matters Now<sup>TM<\/sup>\u00a0research<\/a>\u00a0that young, multicultural members are daily digital users of financial tools. It\u2019s one thing to sell more insurance to existing policyholders (still an important need to fill as members build wealth). It\u2019s quite another to persuade first-time buyers to engage in the process. Carriers that are doing this well are your ticket to faster change for your members.<\/li>\n<li><strong>Offer uncomplicated options.<\/strong>\u00a0Meeting members where they are is important across many financial products; it\u2019s critical in life insurance. Consumers often believe life insurance is much more expensive than it actually is. Show you understand that each person is unique by offering choices that alleviate distinct worries and fit individual budgets.<\/li>\n<li><strong>Integrate automated underwriting and decisioning<\/strong>. Technology has transformed a once-arduous process that could take as long as 90 days into an enjoyable 7-minute interaction either through a phone conversation between a member and a trusted representative or online.<sup>3<\/sup><\/li>\n<\/ol>\n<p><strong>The Results: Good for Members and CUs<\/strong><\/p>\n<p>Putting life insurance into the hands of more members benefits credit unions as much as members. Aside from helping boost the overall sense of financial security of a membership, the products introduce much-needed non-interest income amid fast-shrinking margins. It also moves the credit union closer to earning primary financial institution relationships with more members.<\/p>\n<p>Offering a simplified life insurance experience also could have a direct impact on a credit union\u2019s diversity, equity and inclusion (DEI) initiatives. The\u00a0<a href=\"https:\/\/www.cunamutual.com\/resource-library\/insights\/consumers\/what-matters-now-research-explores-multicultural-and-multigenerational-consumer-insights\">2022 What Matters Now<\/a>\u00a0research also found that Black and Multiracial consumers are most likely to purchase life insurance in the next five years.\u00a0<a href=\"https:\/\/portal.equitable.com\/appentry\/EDoxRedirect?node_id=A2020082700016\">Research from LIMRA\u2019s Life Happens<\/a>\u00a0study echoed those findings, uncovering that the perceived need for life insurance is highest among respondents identifying as Black (75%), Asian (72%) and Hispanic (69%).<sup>1<\/sup><\/p>\n<p><strong>The Future: A 60 Million Member Opportunity<\/strong><\/p>\n<p>Forty-four percent of people surveyed say if their household\u2019s primary earner died, they would feel financial hardship\u00a0<a href=\"https:\/\/portal.equitable.com\/appentry\/EDoxRedirect?node_id=A2020082700016\"><em>within a single week<\/em><\/a>.<sup>1<\/sup>\u00a0Life insurance policies can help remove much of the fear and anxiety that contributes to feelings of financial insecurity. Unfortunately, too many credit union members are putting off the buying process, moving through life weighed down by anxiety and without critical protection. Eliminating the stress of obtaining life insurance is one way your credit union could affect meaningful change in the lives of the millions of U.S. adults without life insurance.<\/p>\n<p>Tina Buttchen is a TruStage Specialist with CUNA Mutual Group.\u00a0 <em>Web<\/em><em>:\u00a0<\/em><a href=\"http:\/\/cunamutual.com\/\"><strong>CUNAMUTUAL.COM<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><em><sup>1<\/sup><\/em><em>\u00a0LIMRA and Life Happens, \u201c2022 Insurance Barometer Study,\u201d 2022;<br \/><sup>2\u00a0<\/sup>LIMRA and Life Happens, \u201c2021 Insurance Barometer Study,\u201d 2021;<br \/><sup>3<\/sup>TruStage internal data, January 2022<\/em><\/p>\n<p><em>TruStage<sup>\u00ae<\/sup>\u00a0Life Insurance is made available through TruStage Insurance Agency, LLC and issued by CMFG Life Insurance Company. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union. TruStage<sup>\u00ae<\/sup>\u00a0Accidental Death &amp; Dismemberment Insurance is made available through TruStage Insurance Agency, LLC and issued by CMFG Life Insurance Company. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union. Product and features may vary and not be available in all states.<\/em><\/p>\n<p><em>CUNA Mutual Group is the marketing name for CUNA Mutual Holding Company, a mutual insurance holding company, its subsidiaries, and affiliates. Corporate headquarters are located at 5910 Mineral Point Road, Madison WI 53705.<\/em><\/p>\n<p><em>GEN-4939958.1-0922-1024\u00a0 \u00a9 CUNA Mutual Group<\/em><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n  ","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221;][et_pb_row _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;5px|||||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221;] By Tina Buttchen, CUNA Mutual Group The gap between those who say they need life insurance and those who say they have it is growing. In fact,\u00a0it\u2019s more than doubled since 2011.1 There are two factors at play. First, the desire for [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/posts\/4317"}],"collection":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4317"}],"version-history":[{"count":0,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/posts\/4317\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4317"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4317"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4317"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}