{"id":3586,"date":"2021-08-16T08:25:09","date_gmt":"2021-08-16T13:25:09","guid":{"rendered":"https:\/\/www.ncultheaffiliate.com\/?p=3586"},"modified":"2021-08-16T08:25:09","modified_gmt":"2021-08-16T13:25:09","slug":"atm-strategy-with-dolphin-debit","status":"publish","type":"post","link":"https:\/\/www.ncultheaffiliate.com\/?p=3586","title":{"rendered":"ATM Strategy with Dolphin Debit"},"content":{"rendered":"

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\"\"Do you remember the Commodore 64 computer?\u00a0 My grandparents had one when I was growing up.\u00a0 I remember the floppy discs you had to swap in and out when playing a game or working on a program, printing my school reports on the dot matrix printer. I remember being amazed at what it could do.\u00a0 Flash forward to today and I look at the iPad and tablet-based devices with Bluetooth and wi-fi connectivity, touch screens, etc.\u00a0 Technology has advanced at an exponential rate in the past few decades.\u00a0<\/p>\n

The ATM is seeing that same technological advancement.\u00a0 It wasn\u2019t that long ago that envelope deposit was amazing new tech.\u00a0 Now we see new ATMs with features like video teller, contactless card usage, etc.\u00a0 As ATM experts, we help our credit unions plan, develop, and implement these new ATM technologies. Although these ATM advancements are critical for success, we\u2019re seeing this growth in technology outpace the ability of credit union staff.<\/p>\n

Although it\u2019s not the core competency of the credit union to be the ATM expert, the credit union is dependent upon ATM technology to help support and ultimately facilitate its strategy and growth.<\/p>\n

We are seeing an increase in technology adoption at the ATM.\u00a0 Many of our clients and soon-to-be clients are asking us about these new technologies and making it part of their 2-to-5-year growth strategy.\u00a0 As an example, our deployments for new clients that include automated deposit have skyrocketed.\u00a0 It was only a few years back when many of our credit unions were choosing to eliminate deposits and stick with basic cash dispensing functionality at the ATM.\u00a0<\/p>\n

Likewise, the ITM, VTM, PTM (pick your acronym) discussions are growing in frequency.\u00a0 Many clients are choosing to deploy ATMs that are prepped or capable of an ITM upgrade.\u00a0 But they have yet to make the investment in the full upgrade or integration.\u00a0 This is the perfect strategy for an credit union that has to replace their ATMs due to software requirements or age but are not fully certain what the future direction is for their ATM technology.\u00a0<\/p>\n

Whatever your situation, there is an ATM strategy that fits your needs.\u00a0 At Dolphin, we work with each client to design an ATM program that makes sense for the credit union and their members. Just like your member base, every ATM location is unique. We understand that this uniqueness is what sets your credit union apart.<\/p>\n

ATM strategy continues to grow as an integral part of the branch transformation conversation in this \u201cdigital age\u201d and should be top of mind for your team. Adding Dolphin as a partner gives your institution an \u201cATM department\u201d that will cut costs, streamline operations, free up core staff, and ensure strategies are in place for future enhancement and technology upgrade.<\/p>\n

For more information on Dolphin Debit, contact Dan Collins, dcollins@nebrcul.org<\/a> or Joe Woods, jwoods@dolphindebit.com<\/a><\/p>\n

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