{"id":2878,"date":"2020-05-19T08:56:32","date_gmt":"2020-05-19T13:56:32","guid":{"rendered":"http:\/\/www.ncultheaffiliate.com\/?p=2878"},"modified":"2020-11-19T14:48:39","modified_gmt":"2020-11-19T19:48:39","slug":"safeguard-member-relationships-revenue-and-reputation-free-webinar","status":"publish","type":"post","link":"https:\/\/www.ncultheaffiliate.com\/?p=2878","title":{"rendered":"Safeguard Member Relationships, Revenue and Reputation – FREE Webinar"},"content":{"rendered":"

John M. Floyd, Cooperative Solutions Group strategic partner, complimentary webinar <\/strong><\/p>\n

Wednesday, June 3, 2020\u00a09:30 am, CST<\/strong><\/p>\n

Safeguard Member Relationships, Revenue and Reputation, <\/strong><\/p>\n

As competition from FinTech companies and non-traditional financial service providers continues to grow, we hear a lot about speed, convenience and multi-functional capabilities. But when it comes to meeting consumers\u2019 most pressing financial needs, make sure you\u2019re also tuned in to the latest regulatory and compliance expectations.<\/p>\n

Over the past few years, there has been an uptick in activity related to consumer litigation against financial institutions for using unfair and deceptive practices, such as:
\n–failing to obtain affirmative opt-in consent from account holders before charging overdraft fees on ATM and electronic transactions;
\n–utilizing misleading advertising practices that don\u2019t disclose fees;
\n–re-ordering transaction processing that results in maximizing overdraft charges;
\n–implementing sales incentives that encourage deceptive product marketing practices; and
\n–failing to clearly disclose information relative to overdraft processing and procedures.<\/p>\n

The rules and regulations have changed<\/strong>. Learn how you can safeguard your credit union from compliance and legal scrutiny, while improving your service delivery and generating revenue.<\/p>\n


\nLink \u00a0to Registration:<\/strong><\/p>\n

https:\/\/jmfa.webex.com\/jmfa\/onstage\/g.php?MTID=e67dbc19f3702662c22be6e8d58f4dfd9<\/a><\/p>\n

Then select \u201cRegister\u201d on the bottom of the page<\/p>\n

 <\/p>\n

Presenter Bio:<\/strong><\/p>\n

CHERYL LAWSON<\/p>\n

EXECUTIVE VICE PRESIDENT OF COMPLIANCE REVIEW<\/strong><\/p>\n

Cheryl joined JMFA in 2001, rising quickly from consultant to engagement manager to executive vice president of implementation. Today she serves as EVP of Compliance Review for overdraft privilege, ensuring the fulfillment of all regulatory requirements. Her responsibilities also include high-level sales support and administration for financial institutions. Cheryl is also a sought-after authority for compliance issues related to overdraft programs. She continues to be invited to speak at numerous industry events.<\/p>\n

Cheryl\u2019s impressive background includes more than 30 years of experience in global information technology and financial operations, as well as consulting, communications, training and project management. The Houston native earned her bachelor\u2019s in English from Carnegie-Mellon University, followed by an MBA from Rice University.<\/p>\n

\"CUA<\/p>\n ","protected":false},"excerpt":{"rendered":"

John M. Floyd, Cooperative Solutions Group strategic partner, complimentary webinar Wednesday, June 3, 2020\u00a09:30 am, CST Safeguard Member Relationships, Revenue and Reputation, As competition from FinTech companies and non-traditional financial service providers continues to grow, we hear a lot about speed, convenience and multi-functional capabilities. But when it comes to meeting consumers\u2019 most pressing financial […]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/posts\/2878"}],"collection":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2878"}],"version-history":[{"count":0,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/posts\/2878\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2878"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2878"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2878"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}