{"id":2853,"date":"2020-04-20T10:46:34","date_gmt":"2020-04-20T15:46:34","guid":{"rendered":"http:\/\/www.ncultheaffiliate.com\/?p=2853"},"modified":"2020-11-19T14:48:40","modified_gmt":"2020-11-19T19:48:40","slug":"three-ways-to-stay-connected-and-support-one-another-during-uncertainty","status":"publish","type":"post","link":"https:\/\/www.ncultheaffiliate.com\/?p=2853","title":{"rendered":"Three Ways to Stay Connected and Support One Another During Uncertainty"},"content":{"rendered":"

In just days, our world has dramatically changed; and our day-to-day realities have been flipped on their head. As we\u2019ve watched this global pandemic play out, I\u2019m amazed by how quickly people have responded and jumped into action.<\/p>\n

Within a week, many of us have moved nearly all our workforce to remote, grappled with changed or changing priorities during unprecedented times, and worked to care for ourselves, our families, our colleagues and our communities.<\/p>\n

At CUNA Mutual Group, we\u2019ve activated our crisis team to monitor, prepare and respond. We\u2019ve worked with our industry experts to compile insights and resources for our customers; and we\u2019ve quickly adapted to a virtual approach to ensure business continuity. In all this work, our priorities are to ensure the health and safety of our customers, employees and community members. Our passion and commitment to building brighter financial futures and being there for people when they need us the most remains constant.<\/p>\n

So, while it\u2019s important that we move at an incredible pace to navigate through the uncertainty, it\u2019s also an important time to pause and evaluate how we are staying connected and supporting each other during this time.
\nHere are the items I\u2019m keeping at the forefront of my to do list:<\/p>\n

—Overcommunicate.<\/strong>\u00a0 Now is the time for frequent communication with your customers, employees and your community. When in doubt, err on the side of overcommunicating. If you manage a team, try daily morning stand-ups to build connection and start your days. Use video chat to help people feel connected and less isolated. If you\u2019re not sure how to interpret an email, get on the phone. Whatever approach is most comfortable for you and your audience, keep the communication flowing.<\/p>\n

–Stay calm and focused on facts.<\/strong> We are living in unprecedented times and in a very fluid situation that can cause concern and unease for everyone. While it may be tempting to binge every headline or post, try to stay focused on a few sources you trust and avoid the constant news barrage or rumor mill. I follow the Center for Disease Control and the World Health Organization for updates on the pandemic; and I stay closely connected and openly share our approach to communications with my network of Human Resources leaders and company CEOs. I have found this exchange of approaches to be incredibly helpful and reassuring that we\u2019re doing the right things for our people. Additionally, we\u2019ve made our business resiliency plans available to you on our website<\/a>.<\/p>\n

–Lead with compassion<\/strong>. Everyone we come into (virtual) contact with is living through the uncertainty, stress and anxiety of this time. Stay focused on our shared humanity and experiences, and ensure your employees take time for breaks. Provide access to stress management and mental health resources. And, try to infuse humor you\u2019re your day, where appropriate. Remember that priority one is the health and wellbeing of your employees who keep your business operating and ensure your ability to continue to serve your customers.<\/p>\n

 <\/p>\n

Times like this call for special attentiveness to how we are connecting and caring for each other. Please know that CUNA Mutual Group is here for you. Through challenging times like these come stronger bonds, stronger trust and stronger community. Take care of yourselves and one another. We\u2019ve been through challenging times together before, and we\u2019ll make it through this, together.<\/p>\n

\"CUNA<\/p>\n ","protected":false},"excerpt":{"rendered":"

In just days, our world has dramatically changed; and our day-to-day realities have been flipped on their head.<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/posts\/2853"}],"collection":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2853"}],"version-history":[{"count":0,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/posts\/2853\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2853"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2853"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}