{"id":2802,"date":"2020-01-16T10:16:25","date_gmt":"2020-01-16T15:16:25","guid":{"rendered":"http:\/\/www.ncultheaffiliate.com\/?p=2802"},"modified":"2020-11-19T14:48:42","modified_gmt":"2020-11-19T19:48:42","slug":"5-new-years-resolutions-you-cant-afford-to-break-in-2020","status":"publish","type":"post","link":"https:\/\/www.ncultheaffiliate.com\/?p=2802","title":{"rendered":"5 New Year\u2019s Resolutions You Can\u2019t Afford to Break in 2020"},"content":{"rendered":"

Are you in the mood for some New Year\u2019s resolutions that are both achievable\u00a0and<\/em>\u00a0require zero hours in the gym? Well, here\u2019s a handful of \u2018em that can help you deliver the best to your members while also improving your bottom line.<\/p>\n

Resolution #1: Add more focus to member satisfaction<\/strong><\/p>\n

\u201cWealth, like happiness, is never attained when sought after directly.
\nIt comes as a by-product of providing a useful service.\u201d
\n\u2013Henry Ford<\/em><\/p>\n

When you lead with your members\u2019 best interests at heart, positive outcomes follow. Are you viewing your overdraft program as a useful service that members can trust and rely on? If so, that means you\u2019re offering a\u00a0transparent overdraft program<\/a>\u00a0with upfront opt-ins, fixed limits and tracking features that alert you to potential situations where credit counseling may be beneficial.<\/p>\n

Once you\u2019ve set up a reliable, consistent and beneficial service for your members, you can reasonably expect non-interest income to follow.<\/p>\n

 
\nResolution #2: Utilize reports and data to your advantage<\/strong><\/p>\n

\u201cNew information makes new and fresh ideas possible.\u201d
\n\u2013Zig Ziglar<\/em><\/p>\n

As technology improves, so do your opportunities to fine tune your overdraft program, proactively identify potential issues and analyze key performance indicators in new ways. With\u00a0advanced reporting features<\/a>\u00a0on the market, you should have all the necessary information at your fingertips, with the ability to rapidly filter and export performance data to share with your team and shareholders so you can make adjustments and modifications as needed for optimum performance.<\/p>\n

 <\/p>\n

Resolution #3: Participate in continuing education opportunities<\/strong><\/p>\n

\u201cThe more that you read, the more you will know.\u00a0<\/em><\/p>\n

The more that you learn, the more places you\u2019ll go.\u201d
\n\u2013Dr. Seuss<\/em><\/p>\n

 <\/p>\n

Learning is a lifelong endeavor, and that sentiment applies to overdraft programs, as well. As regulations change, technology evolves and consumer behavior continues to shift, there\u2019s always something to freshen up on.<\/p>\n

Continuing education in the form of\u00a0in-person sessions<\/a>,\u00a0webinars<\/a>\u00a0and on-site training will keep your staff sharp on the nuances of maintaining a successful, compliant overdraft program\u2014which your members will greatly appreciate as they lean on the service in times of financial urgency.<\/p>\n

 <\/p>\n

Resolution #4: Have the best compliance support on the market<\/strong><\/p>\n

\u201cWhat is right to be done cannot be done too soon.\u201d
\n\u2013Jane Austen<\/em>\u00a0<\/em><\/strong>
\n<\/strong>
\nAbove all else, your overdraft program should be 100% compliant, 100% of the time. This not only protects your credit union, it also puts the members\u2019 best interest at the forefront of your efforts, as mentioned above.<\/p>\n

To get the best compliance support, it\u2019s essential to research your overdraft program provider as well as get recommendations from other individuals in your industry. A company that offers\u00a0100% compliance<\/a>\u00a0is one you can trust to have your back.<\/p>\n

 <\/p>\n

Resolution #5: Partner with the very best provider<\/strong><\/p>\n

\u201cWhen you are laboring for others, let it be with the same zeal as if it were for yourself.\u201d<\/em><\/p>\n

\u2013Confucius<\/em><\/p>\n

Your overdraft program provider should be working just as hard for you as you work for your members. How do you know that\u2019s going to be the case? A company that offers contingency pricing, or a fee structure that directly correlates to how well your overdraft program performs, is a good indication that you can expect diligence and proactivity throughout the relationship. You should also be getting prompt support anytime you reach out, as well as communication on a regular basis to ensure continuous monitoring and maintenance of your program.<\/p>\n

Want an easy way to keep all five of these resolutions going far beyond 2020?\u00a0Learn more<\/a> about how industry-leading overdraft consultation can take your overdraft program to the next level.<\/p>\n

By:\u00a0<\/em>Mark Roe<\/em><\/a>, Executive Vice President-National Sales\u00a0<\/em>\u00a0<\/strong><\/p>\n

ABOUT JOHN M. FLOYD & ASSOCIATES (JMFA)<\/strong>
\nJMFA<\/a>\u00a0is one of the most trusted names in the industry. Whether it\u2019s recovering lost revenue, uncovering new savings with vendor contract negotiations, creating more value, serving members better or delivering a 100% compliant overdraft service\u2014JMFA can help you deliver measurable results with proven solutions. To learn more, please contact Dan Collins @ dcollins@nebrcul.org<\/a><\/p>\n

\"JMFA\"<\/p>\n

\u00a0<\/em><\/strong><\/p>\n ","protected":false},"excerpt":{"rendered":"

Are you in the mood for some New Year\u2019s resolutions that are both achievable\u00a0and\u00a0require zero hours in the gym?<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/posts\/2802"}],"collection":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2802"}],"version-history":[{"count":0,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=\/wp\/v2\/posts\/2802\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2802"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2802"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ncultheaffiliate.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2802"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}