Trellance is a new company formed by CSCU with a vibrant commitment to providing guidance and solutions to help credit unions thrive. Trellance divested CSCU (the payments processing business) in December of 2017 and therefore both are now operating as separate entities.
CSCU’s credit and & debit processing will be undisturbed and retained by CSCU without any disruption or gaps in service. The Trellance team will be working closely with CSCU going forward to ensure a seamless transition and all existing products will remain the same. CSCU’s Website: https://www.cscu.net/ContactUs.aspx.
CSCU’s Optimize card growth solutions, portfolio consulting, and The Payments Review will now operate under the Trellance company umbrella. Trellance will also host its’ own annual conference, called immersion18, in Fort Lauderdale, Florida from May 7-11, 2018.
Trellance is a CUSO, which was focused on offering innovative ideas, programs and services to help credit unions grow & compete. They will continue that mission by now offering card portfolio consulting services, card growth solutions, and insights through the thought leadership initiative The Payments Review. Trellance will remain a CUSO and 100% owned by the credit unions they serve. They will continue to pay patronage dividends and each credit union’s equity remains at Treallance. CSCU’s articles of incorporation, bylaws, Board of Directors, federal identification number, and equity are all retained with Trellance.
Trellance has a new website www.trellance.com and the phone number remains unchanged at (888) 930-2728. Team members will have new email addresses at the trellance.com domain using the same name prefix as their former CSCU email addresses. For example, President & COO Tom Davis’ previous email was email@example.com, and you can now reach him at firstname.lastname@example.org. You can find the Trellance employee directory using this link: http://bit.ly/2z9JWo9
Under the Trellance brand, Optimize will continue to offer both programmatic and customized marketing campaigns to help credit unions engage their members. They will be managed entirely by Trellance from development to implementation on behalf of the participating credit union. Members will continue to utilize acquisition and activation programs, letter and statement checks, balance transfer promotions, and more. The Optimize portfolio includes a variety of proven growth solutions, which help credit unions use meaningful data to advance their business growth in an impactful way.
You can expect Trellance will have many exciting announcements in 2018, as they add valuable services and address the needs of member credit unions. The creation of Trellance is an evolution of their commitment and focus to provide new insights, resources, and expertise to credit unions.