Posted January 16th, 2015 No Comments
NCUA Releases RBC2

The NCUA Board voted 2-1 on January 15th to release a revised Risk Based Capital (RBC) plan for credit unions which is being referred to as RBC2.  The Board is providing a 90 day comment period on the revised rule and will begin when it is published in the Federal Register.

Nearly a year ago, the NCUA Board released its initial RBC proposed rule and received more than 2,000 comment letters from credit unions, Leagues, and others concerned with the impact of the rule on the credit union industry.  NCUA Board Chairman Debbie Matz and NCUA staff members hosted listening sessions during last summer in various cities throughout the U.S. to facilitate discussion on areas of concern to credit unions.  The more than 2,000 commentors and attendees of the NCUA’s listening sessions expressed concern over the need for such a plan as well as many of the components of the plan including the risk weights of products offered by credit unions.

The NCUA released a summary of what they consider the top 10 revisions found in RBC2.

-Raises the asset size at which credit unions would be covered by the rule, reducing the number of covered credit unions. The new threshold is $100 million in assets–double the originally proposed $50 million-in-assets cut off. The agency said this change exempts 78% of credit unions from being covered and “provides a clear line of demarcation” for credit unions that are or are not engaging in complex activities;

-Reduces the minimum risk-based capital ratio for well-capitalized credit unions to 10%, down from the originally proposed 10.5%;

-Revises risk weights to remove the weighted average life interest rate risk component, and, the agency said,  makes investment risk weights more comparable with bank risk weights;

-Raises a concentration threshold at which a higher risk weight is applied to commercial and residential real-estate loans;

-Sets a lower risk weight for fully share-secured loans;

-Assigns a lower risk weight for real estate loans secured by non-owner occupied one-to-four family residential;

-Reduces the risk weight assigned to equity investments in credit union service organizations;

-Eliminates the cap on the amount of Allowance for Loan and Lease Losses accounts that can be included in the numerator of the risk-based capital ratio;

-Changes the definition of “past-due loan” to 90 days delinquent, up from 60 days;

-Allows for goodwill and other intangible assets specifically related to a supervisory merger occurring before the rule is finalized to be included in the RBC ratio calculation for an extended phase-out period to 2025;

-Removes the individual minimum capital requirement provision.

CUNA’s legal, economic and regulatory departments are poring over the revised plan to determine what changes have been made to the original proposal and the potential impact of the changes will be on the nation’s credit unions and their members.

CUNA will be hosting a risk-based capital (RBC) Webinar scheduled for Jan. 26.  Titled “Update on the NCUA’s Risk-Based Capital Proposal,” the Webinar will feature CUNA staff analysis of the proposal.

CUNA President/CEO Jim Nussle, Chief Policy Officer Bill Hampel, and Deputy General Counsel Mary Dunn will outline and discuss the proposal from the credit union perspective. Larry Fazio, director of NCUA’s Office of Examination and Insurance, has been invited to speak and respond to questions, as time permits.

The free Webinar is scheduled to run from Noon to 1 p.m. More information is available on the registration page. Space is limited. The Webinar will be archived for later viewing.

NCUA will also host a Webinar featuring Office of Examination and Insurance staff discussing the proposal. The public Webinar will take place Jan. 21 at 1 p.m. and will cover the changes from the original proposal to the revised version, and the justification for the changes.

Posted January 16th, 2015 No Comments
Call for Nominations for the League Board of Directors Opened January 7th

Pursuant to the Election Procedures for the NCUL Board of Directors, a call for nominations was issued on January 7th. All directors elected during this balloting will serve beginning June 5, 2015. Information has been sent to each eligible member credit union CEO; anyone interested in running for the Board should review the election materials carefully and submit their nomination by 5:00 p.m. on March 13th.

The League Board of Directors consists of nine members. For this election cycle there are three seats up for election. Each of the three seats will carry a three-year term. The regular seats include:

• Asset Category C: Credit unions with $40 million or less in assets

• Geographic District 1

• Geographic District 3

In order to qualify to run for the position of Director a nominee must be a either the CEO or senior management employee (as defined by NCUA); or a voting member of the board of directors of a credit union in Good Standing in NCUL. More qualification information is available in the nomination materials that were mailed to the credit union.

In order to participate, candidates must complete the following:

• Board of Directors Candidate Nomination & Consent Form

• Board of Directors Candidate Profile Form

• Board of Directors Nomination Seconding Form

Copies of these documents have been sent to each eligible member credit union and can also be downloaded online here. The Board of Directors Candidate Nomination & Consent Form, Board of Directors Candidate Profile Form and the Board of Directors Nomination Seconding Form must be filled out and submitted by 5:00 PM on Friday, March 13, 2015 using one of the following methods:

• By mail or other delivery method to the following address:

J. Scott Sullivan

Board Secretary
Nebraska Credit Union League
4885 South 118th Street, Suite 150
Omaha, NE 68137

•By e-mail to

•By Fax to 402-333-9431

The Nomination & Election Committee of the Nebraska Credit Union League Board of Directors shall review and determine candidate eligibility according to the NCUL Bylaws and Nomination/Election procedures. Candidates submitting inaccurate or incomplete information and not meeting the requirements of these rules and the NCUL Bylaws will be disqualified from running for a seat on the board

NCUL will distribute ballot information to all eligible credit unions on April 7, 2015. Casting of mail ballots will begin on April 7, 2015 and will close on April 30, 2015. NCUL will announce the names of the successful candidates no later than May 15, 2015.

Posted January 15th, 2015 No Comments
Review card vendor contracts before EMV deadline

By Kelly Flynn, National Sales Director, JMFA Contract Optimizer

AS FINANCIAL INSTITUTIONS and consumers continue to deal with onerous security breaches, the push for integrating EMV (Europay, MasterCard, and Visa) cards into the marketplace has gained momentum. However, according to payment industry estimates, only a fraction of credit and debit cards in the United States are enabled with more secure computer chip technology that provides superior card fraud protection than magnetic-strip cards used by most consumers.

That is likely to change beginning October 15, 2015, when new credit and debit card standards go into effect and change fraud liability expectations for card issuers and retail businesses. The new compliance standards won’t be mandatory. However, liability for fraudulent transactions will be borne by the card issuer or retail business that have not upgraded to “chip and pin” technology.

According to Payments Security TaskForce, the transition to EMV technology is expected to accelerate. More than 575 million chip-enabled cards will be in the hands of U.S.consumers by the end of 2015.

Card brand contract agreement review can lead to savings and better terms

For credit unions considering the cost involved to migrate from their current magnetic strip cards to the new EMV technology, savings and increased revenue opportunities can be achieved from a review of their debit card brand agreement.

Typically, most credit unions remain with their original debit/credit card provider due to the costs involved in re-issuing new cards from a different vendor. However, with the upcoming integration to EMV technology, are view of the card brand contract agreement can give you the opportunity to get better contract terms, including:

-Lower fees
-Higher interchange revenue
-Quicker turn around time for new member cards
-Better service
-Increased net revenue over the term of the contract

Based on how many cards your credit union issues, card sales volume, and the number of transactions per card, a professional contract review can present a scenario on what improvements you can expect from either re-negotiating with your current card brand vendor or submitting a RFP to a competing credit or debit card brand.

A delay in addressing the issue can result in lost savings and revenue

Some industry estimates don’t expect a majority of institutions to have EMV-equipped credit and debit cards in place by the October 2015 deadline. Failure to do so can result in increased liability and inconvenience for members should unexpected security breaches occur. A card brand contract review can help to ensure your credit union provides members with the best possible services, security, and peace of mind.

From a bottom line perspective, credit unions that don’t take advantage of this opportunity to review and re-negotiate credit and debit card brand contract relationships will leave potential savings and increased revenue on the table at a time when earnings are extremely important to overall stability.


Posted January 15th, 2015 No Comments
Electronic signatures and member consent

AUTOMATION CAN BE a wonderful thing, but it can also present challenges.

Case in point, it is not unusual for a member to use a method other than the credit union’s website to open an account and request electronic disclosures. Many members still open accounts in the branch even though they expect to use electronic services and won’t accept paper disclosures. When the member opens the account online, the member consents electronically and things usually go quite smoothly. If however, the member wants to complete the process while physically in the branch, compliance with E-Sign may require some extra steps. A signature may not be denied legal effect solely because it is in electronic form and a contract can not be denied legal effect solely because an electronic signature was used. BothE-Sign and the Uniform Electronic Transactions Act (UETA) provide that an electronic signature is the legal equivalent of a signature on a piece of paper. For example, an electronic signature could consist of a name typed at the end of an email by the sender, or a mouse click, such as a button on a webpage— ”I accept.” However, despite what seems like a straightforward process, E-Sign can present some complications that can arise from common situations.

Generally, there are two steps in the E-Sign member confirmation process. First, E-Sign requires the member to affirmatively consent to receiving disclosures electronically and must not have with drawn their consent. Before being asked to consent to electronic delivery of disclosures, you must also provide the member with a clear and conspicuous statement of his/her responsibilities and a statement explaining the hardware and software requirements for access to and retention of electronic records. After receiving this statement, the member must then consent electronically. The next step requires consent in a manner that reasonably demonstrates the member can access information in the electronic form that will be used to provide information. The member must demonstrate, not just affirm, they have access to equipment and programs necessary to receive, open, and read relevant electronic documents.

An issue could arise if the member is in the branch and signing in through the credit union’s website to consent to receive disclosures. This may run afoul of the requirement that members have reasonable access to a computer and the internet. The preferable method is to use an electronic delivery process where the member signs up to receive electronic documents from their own computer.

It may be tempting to take care of this all at once while the member is in the branch. But using proprietary in-branch computers to complete this step defeats the purpose of making sure the member can actually receive, open, and read disclosures. A better procedure would be to initiate an e-delivery process by sending a message to the member. The member would then respond from his or her own computer to establish their ability to access information.

Finally, keep in mind the member consent provision under E-Sign establishes an “opt-in” regime.This means that no records required to be in writing can be considered to be provided to a member if they were provided electronically unless the member properly consented.


Posted January 15th, 2015 No Comments
CUNA Mutual Group introduces Risk Insight Dashboard for fidelity bond policyholders

Executive-level risk management tool offers benchmarks, peer comparison on key risk areas


CREDIT UNIONS FACE myriad daily risks that threaten their financial well-being, reputation, and membership. To further protect credit union fidelity bond policy holders and reduce loss exposures, CUNA Mutual Group has introduced an intuitive online tool that provides executive-level risk insights unique to a particular credit union.

The Risk Insight Dashboard elevates a credit union’s risk awareness in five key areas, helping guide risk prevention decisions by management and boards.

Credit unions complete an initial online assessment by answering a short series of yes/no or multiple choice questions to establish their benchmark. Responses feed a customized dashboard for each credit union to provide executive insight into five key risk areas, which include:

  • Internal controls(cash handling & general ledger)
  • Lending oversight
  • Employment practice
  • Data/network security
  • Member authentication

The Risk Insight Dashboard is a value-added benefit for fidelity bond policy holders and is housed online in CUNA Mutual Group’s Protection Resource Center. It provides credit unions a custom risk rating of low, moderate, or high in each area with a numerical scale of 0-100 based on the credit union’s completed assessment. Risk awareness in key areas helps the credit union prioritize action steps to prevent, mitigate, and manage risks. The Dashboard also shows how the credit union compares to peers.

“The Dashboard uses submitted data to analyze and compare a credit union’s unique risk characteristics and risk management practices. The results help the credit union identify, prioritize and act to manage the most pressing risks,” said Jay Isaacson, CUNA Mutual Group vice president, Credit Union Protection. “It’s not just a check list of best practices; it arms executives with tangible data to share with management teams and boards as they set policies and procedures,” Isaacson said.

CUNA Mutual Group benefits from Dashboard results as well. “The Risk Insight Dashboard enables us to capture credit union risk management practices relative to peers, provide customized, consultative advice, and deliver solutions they need to mitigate those exposures,” Isaacson added.

Policy holders can access the Dashboard via a link on the main navigation of theProtectionResource Center, or it can be accessed directly at

Users can reassess their risks anytime, but Isaacson suggests credit unions update their dashboard at least annually, or when they make a significant change to their policies and procedures in one of the key risk areas.(e.g.NCUA5300CallReports).

CUNA Mutual Group is the credit union marketplace leader in offering fidelity bond protection, insuring more than 85 percent of all credit unions (CUNA Mutual Group internal data, 2014). “We’ve used our nearly 55 years of working with and understanding thousands of credit unions’ loss exposures in building theRisk Insight Dashboard. It’s a differentiator for CUNA Mutual Group and a critical addition to our portfolio of value-added risk management tools we already provide  to customers to help them understand and mitigate risk exposures,” Isaacson said. “We continue to invest in our risk management offering to ensure that we are positioned to add value to our credit union policy holders as they contemplate how to manage the most critical areas of risk in their operations,”Isaacson added.

CUA Mutual Group

Posted January 15th, 2015 No Comments
Newly Remodeled Rainbow House Opens Doors

CUA Remodel 1

On December 17th, the newly remodeled Carolyn Scott Rainbow House held an Open House.  The new Rainbow House is a three-story, 43,500- square-foot building with 56 guest rooms. Every room is the size and configuration that is most commonly needed by our families. There are 48 rooms that have one queen bed and eight rooms that have two queen beds. A pull-out sofa with a full-size mattress and an ADA-compliant bathroom also is standard in every room. An open lobby between the first and second floors provides architectural interest and natural light as guests enter. Two elevators are available inside as well, to serve the needs of families.

Credit Unions for Kids has chosen to sponsor the Main Floor Lobby as well as the Playroom.  In recognition of the sponsorship, the Credit Unions for Kids logo is proudly displayed in the designated areas.  Doors opened to families on January 7th.

CUA Remodel 2CUA Remodel 3
CUA Remodel 4CUA Remodel 5


Posted January 14th, 2015 No Comments
Legislature Convenes with Eighteen New Members

The 104th Legislature convened on January 7th for its ninety-day session.  Eighteen new State Senators were sworn in which is the second largest freshmen class since voters passed term limits in 2000.  Senators elected Chairman and Vice Chairman for the 14 Standing Committees including the Banking, Commerce and Insurance Committee.  Senators also elected Senator Galen Hadley of Kearney as their Speaker.  On day two, all Constitutional Officers were sworn into office including newly elected State Auditor Charlie Janssen, Attorney General Doug Peterson, Lt. Governor Mike Foley, and Governor Pete Ricketts.  After being sworn in, Governor Ricketts gave his inaugural address to the full Legislature citing his Administration’s priorities of tax relief, improved education with a focus on the trades, and reform of the Departments of Health and Human Services and Corrections.

State Senators will introduce bills in the first ten working days of the legislative session and then Committees will begin to hold public hearings on all bills introduced.  Senators are able to designate one legislative bill as their “priority” bill which helps the selected bill to get heard on the floor should it be advanced out of committee.  The Nebraska Credit Union League will be hosting its Annual “Jam the Unicam” conference on Tuesday, February 17th.  It will begin with lunch at 11:30AM and conclude with a reception for State Senators at Billy’s Restaurant from 5pm-7pm.

Standing Committee Chairmen 

Agriculture: Sen. Jerry Johnson (25-24 over Sen. Lydia Brasch)


Appropriations: Sen. Heath Mello (by acclamation)


Banking, Commerce, Insurance: Sen. Jim Scheer (by acclamation)


Business and Labor:  Sen. Burke Harr (by acclamation)


Education:  Sen. Kate Sullivan (by acclamation)


General Affairs: Sen. Tyson Larson (by acclamation)


Gov’t, Military, Veterans: Sen. John Murante (by acclamation)


Health and Human Services: Sen. Kathy Campbell (by acclamation)


Judiciary: Sen. Les Seiler (by acclamation)


Natural Resources: Sen. Ken Schilz (by acclamation)


Retirement Systems: Sen. J. Nordquist (25-24 over Sen. B. Lindstrom)


Revenue: Sen. Mike Gloor (by acclamation)


Transportation/Telecom: Sen. Jim Smith (by acclamation)


Urban Affairs: Sen. Sue Crawford (by acclamation)

Posted January 14th, 2015 No Comments
Member Spotlight: Meredith Stohler

CUA Meredith

Our Member Spotlight is Meredith Stohler.  Meredith is an employee of Family Focus FCU in Omaha, Nebraska and has dedicated her time and financial resources to the credit union movement including contributing to our Nebraska credit union PAC, NCULPAC, at the highest level of Eagle.  They say you can tell where a person’s true passions lie by how they spend their time and their money.  It’s no secret then that Meredith is passionate about credit unions!  We’re pleased to feature Meredith Stohler in our Member Spotlight!

Meredith is a Member Service Representative with Family Focus FCU and has served in that role for the last 7 months.  Meredith is no stranger to credit unions as her parents started her first savings account at their credit union as well as having worked at her first credit union ten years ago.  It’s safe to say that Meredith has credit union in her blood.

Meredith has not only worked at the credit union but she has volunteered her time to credit union activities including fundraising efforts for Children’s Miracle Network.  She walked with her son in the 2014 Labor Day Parade to promote the milestone of 100 Million Memberships alongside other credit union staff and volunteers from Nebraska credit unions.  She also has volunteered at Children’s Hospital through Credit Unions for Kids.  “They were having a carnival for their patients who have benefited from CMN.  That was an experience I will never forget.  To see so many happy and well-mannered kids you will ever meet put the biggest smile on my face and made my day” said Meredith.  In her spare time she enjoys baking with her son and she uses her love for baking to raise additional funds for CMN through bake sales that the credit union organizes throughout the year.  “The key is homemade treats, no store bought stuff!  Our members love it and look forward to see what goodies we make next” she said.  Meredith says that volunteering for these types of events allows her a way to give back to her credit union and her community.

In addition to her volunteer efforts for credit union causes, Meredith also gives to the Nebraska credit union PAC, NCULPAC.  Her credit union offers her the option to contribute through payroll deduction whereby she can designate a specific amount to be contributed to NCULPAC through each paycheck.  When asked why she contributes at the highest level she explained, “One, I love my career with Family Focus Federal Credit Union and I am very lucky to work for such a great credit union that truly cares about its members.  Two, it’s important to have the PAC to stand up for all credit unions.  We need the PAC to be our voice to speak for the credit unions to keep us going.   Three, I look at it as if I didn’t have the PAC, I may not have my career that I love and I wouldn’t get to see my members every day that keeps Family Focus Federal Credit Union successful.    Therefore, I believe it is important to be educated about the PAC and to donate.”  Meredith encourages credit union employees to consider contributing to the PAC because she said, “Every contribution can make a difference.”  She credits her credit union for providing her payroll deduction as a painless and easy way to contribute to NCULPAC.

When asked what she appreciates most about Family Focus FCU and credit unions in general she responded, “Here at Family Focus Federal Credit Union we care about our members.  Our members are just not another person or number, they keep us going.  The Credit Union goes by its name and we are a family with all our members.  We truly care and want what is best for them.  I believe in all our products.  I am not just trying to sell stuff.  I actually care about my members and want what is best for them financially.    As a whole I pick credit unions over a bank any day.”

If you have a staff member or volunteer that you would like to have spotlighted, please send their name, position with the credit union, and reasons for spotlighting them to Brandon Luetkenhaus at

Posted January 14th, 2015 No Comments
NCUA outlines 2015 supervisory priorities


Cybersecurity, interest-rate risk and Bank Secrecy Act (BSA) compliance are at the top of NCUA’s 2015 supervisory priorities, according to a recent letter to federal credit unions from agency Chairman Debbie Matz. According to Matz, the letter is intended to help credit unions prepare for 2015 examinations.

“In 2015, NCUA will redouble efforts to ensure that the credit union system is prepared for a range of cybersecurity threats,” says Matz in the letter. Examiners will focus on ensuring that credit unions develop information security policies and take proactive measures to encrypt sensitive data. NCUA field staff will also be evaluating each credit union’s ability to recover and resume operations in the event of a security breach, the letter states.

Other areas examiners will emphasize include:

-Interest-rate risk
-BSA compliance
-Liquidity and contingency funding plans
-The Truth in Lending Act-Real Estate Settlement Procedures Act integrated disclosure rule
-The Ability-To-Repay and Qualified Mortgage rules
-Lending programs and loan portfolios


The letter also explains how exam types correlate with CAMEL ratings and asset size.

Posted January 14th, 2015 No Comments
New Logo & Website Launched by National Credit Union Foundation

The National Credit Union Foundation has introduced a redesigned logo and website ( The logo also debuts a new shorthand for the National Credit Union Foundation as “the Foundation” instead of “NCUF,” which will no longer be used in most cases.


“We are starting off the new year with a completely new look,” said Gigi Hyland, the Foundation’s Executive Director. “As the Foundation has grown, this new identity is much more reflective of our philanthropic work in the credit union community. Also, we know credit unions love acronyms, but we realized that ‘NCUF’ and ‘the Foundation’ have the same amount of syllables and yet one was much more indicative of who we are.”


New Foundation Logo Symbolizes Power of the Cooperative

The dots behind the new logo symbolize a murmuration, literally the name for a flock of starlings. Starlings fly together in synchronous, swift and graceful patterns.

CUA Smiling Child

“The visual of a murmuration serves as a great metaphor for what the Foundation does,” said Christopher Morris, Foundation Director of Communications. “Through the power of collective action and our supporters’ cooperative engagement, we work towards improving the financial lives of people through credit unions. Together, we are truly better and we can’t do it alone.”


Major Website Upgrade & Overhaul for the Foundation

The new Foundation website was developed with Acumium, a Madison-based Web consulting and development company. It was a major redesign that includes a much cleaner look, more intuitive navigation, responsive design including a mobile-based site, an interactive map for credit union professionals to find their state credit union foundation contacts, and easier-to-find information about the Foundation’s programs and grants.

Posted January 14th, 2015 No Comments
Free Webinar: Credit Card Market Review

How Does The Current Credit Card Climate Impact Your Card Program?

Join Tim Kolk of TRK Advisors, Inc., and Callahan & Associates on Thursday, February 12, 2015 at 2PM ET as we kick off the 2015 Credit Card Management School.

In this free webinar we’ll review the state of the current credit card market with a particular emphasis on issues critical to those competing with the largest issuers.

Webinar topics include:

  • Market growth trends
  • Competitive considerations
  • Evolving technology/delivery
  • Competitive value propositions


CUA Register Button


New Year’s Tuition Discount Offer

Register for the full 2015 Credit Card Management School before January 30 and receive up to a $400* discount.

Click HERE to Register Now!



Sponsored by CO-OP Financial Services


*Clients of Callahan & Associates will receive a $400 discount and non-clients will receive a $200 discount off the $1,200 tuition for the 2015 Credit Card Management School if they register before January 30, 2015.

Posted January 14th, 2015 No Comments
CUs reminded to update PZC data

CUA Zip Code

With a new congressional session underway, credit union leaders are encouraged to download and update their credit union information using Project Zip Code (PZC) 14.0. Accurate PZC information is vital as credit union advocates prepare for the two largest legislative events of the year: CUNA’s Governmental Affairs Conference (GAC) and the Nebraska Credit League’s Jam the Unicam.

Project Zip Code (user login required) is a secure, user-friendly program that counts credit union members and matches them by state legislative district, congressional district and county. The counts are uploaded to CUNA’s PZC website and combined with data from other credit unions nationwide to enhance advocacy efforts. Credit unions that utilize PZC are able to view their member totals by geographic area, which can help with ATM placement and branch strategies.

For assistance with utilizing PZC, contact Brandon Luetkenhaus, Director of Governmental & Public Affairs, at or (800) 950-4455, ext. 202.

Posted January 14th, 2015 No Comments
CUNA Announces Expanded Structure, Reorganization

Credit Union National Association President and CEO Jim Nussle recently announced a reorganization of his senior leadership team to streamline and unite the association to better serve the needs and interests of credit unions.

Distinctions between internal departments and between CUNA’s Washington and Madison offices have been replaced by a unified structure and team called 1CUNA. With common goals and priorities under the new umbrella structure of 1CUNA, there is one team focused on understanding and meeting the needs of credit unions so that they can better serve their members. The new structure will improve and streamline communication and collaboration throughout CUNA’s staff.

“With this new structure we are moving forward with a strong and forceful agenda to advance our shared vision that Americans choose credit unions as their best financial partner,” said Nussle. “CUNA will become even more responsive to the needs of our members. To do that, we’ll continue to work on our three priorities: removing barriers, creating awareness and fostering service excellence for credit unions.”

Under CUNA’s new structure, Rich Meade will serve as chief operating officer and Jill Tomalin will serve as deputy chief operating officer. In addition, the following executives have been named to new positions:

  • Bill Hampel – Chief Policy Officer
  • Susan Newton – Chief Engagement Officer
  • Ryan Donovan – Chief Advocacy Officer
  • Todd Spiczenski – Chief Products & Services Officer
  • Brian Nelson – Chief Financial Officer
  • Susan Parisi – Chief Legal Officer
  • Richard Gose – Chief Political Officer
  • Kathy Thompson – Chief Compliance Officer

As part of this reorganization, the positions of general counsel and senior vice president of communications have been eliminated. Eric Richard’s last day with CUNA was January 9th and Pat Keefe’s last day with CUNA was January 7th. Nussle praised Eric Richard and Pat Keefe who served CUNA and the credit union system for many years. He thanked them for their work and wished them well with their next activities. Bill Hampel will serve as interim chief strategic communications officer.

Posted January 13th, 2015 No Comments
PolicyWorks 2014 Compliance Survey: Nebraska Credit Union League

In December 2014, PolicyWorks distributed a short, online survey to Nebraska Credit Union League (NCUL) member contacts via email. The purpose of the survey was to determine satisfaction levels of the service and products PolicyWorks provides as part of the dues-based services offered to members of NCUL. The survey was sent to all NCUL member credit unions, and we received 16 responses. All survey responders indicated that their overall experience with PolicyWorks is “Satisfied” (18.75%) to “Very Satisfied” (81.25%). Ninety-four percent of survey responders indicated that they have utilized PolicyWorks’ services to assist with their compliance questions. Of those responders, 100% rated responsiveness from PolicyWorks to be “Responsive” to “Very Responsive”.

Listed by order of responder weight, the following PolicyWorks’ resources are utilized:
1. PolicyAid (88%)
2. Compliance Q&As (81%)
3. Compliance Newsletter (69%)
4. Compliance Bulletins (69%)
5. Compliance Calendar (31%)
When asked what their biggest compliance challenge/focus will be in 2015, 69% of responders selected “Mortgage Compliance”, 31% selected “Consumer Lending”, 25% selected both “Marketing (advertising, website, social media)” and “BSA”, and 6% selected both “Credit Card Compliance” and “IT Security”.

Overall, NCUL member survey responders indicated that they have a positive experience with PolicyWorks’ services and products, utilize the resources available, and are having service-level expectations met or exceeded.

Posted January 13th, 2015 No Comments
Make Performance Analysis Easy for Everyone

CUAnalyzer provides must-know analytics and has long been a staple for credit union employee education on financial data analysis. Enhancements to CUAnalyzer make it easier than ever to analyze your performance and gather intelligence to build stronger strategies, identify strengths and weaknesses, and improve productivity.

CUA Jan 1

Set Goals
You achieve what you measure. Set individual or company-wide performance goals and track progress towards them. Keep everyone informed and driving towards the same result.

CUA Jan 2

Send Alerts
Let CUAnalyzer work for you. Set alerts and send automatic notices when new data is released. It’s the quick and easy way to keep staff up to date on the latest industry trends.

CUA Jan 3

CUAnalyzer goes beyond the numbers, and provides in-depth definitions and custom analysis to allow users to truly understand the impact of their performance. Your staff will grasp the relevance of each performance metric and how to improve on them.

CUA Jan 4

Lay a foundation
Save time with built-in reports. CUAnalyzer contains pre-built packets containing the most applicable measures for each relevant role within your credit union. From the board of directors to C-suite executives to department managers, everyone can learn their standards for success.


Contact Callahan & Associates at 800.446.7543 or
email for more information.

CUA Jan 5

Events Calendar
January Edition


The mission of the Nebraska Credit Union League & Affiliates is to protect, promote and perpetuate the credit union movement in Nebraska.
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