Posted August 15th, 2012 No Comments
Helping Customers With Tough Times

Dubbed “Boss Becky” at an early age, Becky Reed knew her drive to succeed was not being downplayed.  Despite the good-natured name-calling, Reed’s inherent instinct to lead has helped Western Heritage Credit Union weather through challenges.  As the community-based credit union’s CEO, she’s helped the financial institution during a time when “delinquency was up and the economy was sketchy,” she recalls.  Here, she shares with Profile how she gained the trust of customers and helped find solutions during troubling financial times.  Click here to read the entire article about “Boss Becky.”

Posted August 15th, 2012 No Comments
Accept Credit Cards at Your Credit Union

PowerPay, the selected Processor for Nebraska Federal Credit Union League, offers an option for you to provide payment processing to your business members!

Established in 2003 in Portland, Maine, PowerPay is one of the nation’s most trusted providers of integrated eCommerce, mobile and point-of-sale (POS) payment processing solutions. PowerPay works directly with each business to create a tailored payment processing solution for business members, enabling them to accept all major credit cards including Visa, MasterCard, American Express and Discover. Their in-house operation ensures your business members receive the care and attention they need in order to be successful.

Revenue Generator

A PowerPay partnership will allow your Credit Union an opportunity to provide a variety of payment solutions that help your business members increase their sales. At the same time, this partnership will provide your credit union with new revenue sources and greater customer loyalty. PowerPay combines experience, resources and technical capabilities to provide comprehensive payments solutions to virtually any type of financial institution, large and small. {Read The Full Article}

Posted August 15th, 2012 No Comments
Wear Jeans. Help Kids.

On September 12th, join hundreds of credit unions nationwide and raise money for your local Children’s
Miracle Network Hospital by celebrating Miracle Jeans Day. The concept is simple: encourage
employees to donate $5 in order to trade in their traditional work attire and wear jeans for the day
instead. {Read The Full Article}

Posted August 15th, 2012 No Comments
Two Credit Unions Get New CEOs

Two of our Nebraska credit unions brought new CEOs on board this summer.
Local #265 FCU welcomes Troy Knox.   Troy is married to his wife Jill and has three children (9, 7, and 3). When he is not at one of the kids activities he enjoys gardening, fishing, and quiet time at home.

North Platte UP ECU welcomes Steve Rasmusen. Steve worked in the banking industry over 10 years, 6 years in the Omaha market at Great Western Bank and the last 3 years at Bank of the West in Cushing, OK. He has family in the Omaha metro area and a sister in Valentine. Steve believes in the credit union model as it is focused on top notch customer service, because the members deserve that one-on-one attention.

Posted August 15th, 2012 No Comments
SAC FCU Corporate Headquarters’ Groundbreaking

SAC Federal Credit Union, along with partners Leo A. Daly and Meyers Carlisle Leapley Construction, hosted the official groundbreaking ceremony for SAC Federal Credit Union’s new corporate headquarters on August 7, 2012 at 2:15 p.m. at the southeast corner of U.S. Highway 370 and 72nd Street in Papillion, Nebraska. Completion on the building is planned for the Spring of 2014. {Read The Full Article}

Posted August 15th, 2012 No Comments
Biz Kid$ Season 5 DVD Box Sets Now Available from NCUF

MADISON, Wis. – Box sets of the latest season of Biz Kid$ are now available from the National Credit Union Foundation (NCUF). Biz Kid$ is the Emmy Award winning and credit union funded public television series that teaches kids about money management and entrepreneurship.

“With the latest season of Biz Kid$ now available, credit unions have even more episodes to leverage and teach financial literacy concepts in a fun and engaging way,” said Danielle Brown, who is NCUF’s national coordinator for Biz Kid$.

{Read The Full Article}

Posted August 15th, 2012 No Comments
Robust Technology is the Key to an Effective Overdraft Program

As regulators continue to scrutinize rules affecting overdraft programs, having robust software that provides more efficient program management can give you a much greater return in increased revenue, regulatory compliance and human resource utilization.

John M. Floyd & Associates’ Privilege Manager CRM® software was developed based on more than 30 years of experience helping financial institutions develop high performing overdraft programs. It is designed to: {Read The Full Article}

Posted August 15th, 2012 No Comments
Gallup FCU Looking for Loan Officer

Gallup is looking for a loan officer who has knowledge and experience in loan processing and ongoing loan maintenance to join the Gallup Federal Credit Union (FCU). This person will have primary responsibility for growing the Gallup FCU loan products market and successfully managing all loan-processing activities. {Read The Full Article}

Posted August 15th, 2012 No Comments
Callahan & Associates Enhances Web Site and Improves Tools for CU Performance

Callahan & Associates announced the re-launch of, the online hub of Callahan data and analysis that publishes actionable strategies to help credit unions improve performance and provide better value for members.

The new site features a sophisticated performance data search module, enhanced multimedia features, and upgraded industry-specific networking tools including a Press Center, Career Center, Events Center, and Buyer’s Guide. In addition, curates content from all Callahan & Associates publications and produces original data-based online features, articles, and blogs. {Read The Full Article}

Posted August 15th, 2012 No Comments
Nebraska CU’s Meet with US Senate Candidate Deb Fischer

(Lincoln, Neb. – August 10, 2012) The Nebraska Credit Union League (NCUL) hosted a meet and greet with Nebraska credit union representatives and United States Senate Candidate Deb Fischer.  “This was a great opportunity for our credit union professionals and volunteers to meet with State Senator Fischer to discuss her legislative priorities as well as those of credit unions,” said Scott Sullivan, President/CEO of the NCUL.

{Read The Full Article}

Posted August 14th, 2012 No Comments
Telco Triad Community CU is closing

Telco Triad Community CU is closing and qualified staff is looking for new positions – Branch Manager and 2 MSRs.  Contact Kelly King at 712-328-1079.

Posted August 14th, 2012 No Comments
Prepare for misunderstandings about new retirement plan fee disclosures

Receiving more prominent, detailed information about retirement plan fees—as required by new U.S. Department of Labor (DOL) regulations—will likely raise questions among plan participants in the near future.

Even if your credit union and/or your retirement plan provider has been communicating with plan participants in advance of this change, be ready to answer questions once the fee information is actually published.

August 30, 2012, is the effective date for providing initial disclosures to participants in calendar-year plans or plan years that started November 1, 2011. For plan years with an October 1, 2012 effective date, the deadline for the initial disclosure is February 28, 2013. (For more information about effective dates and details about the new regulations, use the links provided below.)

Fees aren’t new, and they pay for valuable services

Although some plan providers, such as CUNA Mutual Group, have been making fee information available for years, the new requirements for disclosures will inevitably bring plan fees to many participants’ attention for the first time. And, understandably, employees may believe the fees are new or higher.

Beyond explaining that the fees aren’t new, it will be important to help participants understand the value they’re getting in return for the fees. Points to emphasize include:

•  Fees are standard in the retirement plan and investment industries. They pay for a retirement plan’s administrative expenses and infrastructure. For example, for a plan provider, fees help pay to create and maintain Web services that allow participants to get up-to-date data about their plans, research plan options, make changes, etc. Plan providers must also track and adjust to new laws and regulations, and continually assess the performance and compliance of investment funds.

•  Participant fees are not the total cost of providing and maintaining retirement plans. Give participants a breakdown of which fees participants pay and which are paid by the credit union. In fact, this may be a good time to remind employees about the total cost of their benefits.

•  Some fees apply to all participants in a plan, but some are for specific services such as the processing fee for withdrawals.

•  Regarding the fees for individual investment funds: Higher fees aren’t always a worse option. Some funds make the most sense for an investor’s specific circumstances even if the fees are higher than those for other options.

For more information
To learn more about the DOL’s new regulations, the compliance timeline, and how to communicate with plan participants about the changes, see these resources:

Plan administrator frequently asked questions (Source: CUNA Mutual Group)
Plan participant frequently asked questions from (Source: CUNA Mutual Group)
Understanding retirement plan fees and expenses (Source: U.S. Department of Labor)

Events Calendar
August Edition


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